New Pharmacy Benefits Manager (PBM) for Coventry, Altius, HAPA and
What you need to know
- Members can use any 2016 network pharmacy to get their prescription drugs. Even though CVSHealth is now the PBM, they don’t have to use a CVS pharmacy to fill prescriptions.
- If members get mail-order drugs today, they may need to call us to keep getting them. To be sure, members should call Member Services.
- Members received a letter about these changes in the 4th quarter. If they have any questions, they can call Member Services at the number on their ID card.