Since we announced our plans to withdraw from New York State’s insurance market last month, we have been working closely with New York’s Department of Financial Services (DFS) to finalize the details of our withdrawal plan. We have now received official approval from DFS, and want to make you aware of the details.
As of November 30th, CareConnect will no longer write or renew small and large group policies. CareConnect will also not write or renew individual policies for the 2018 calendar year. All existing policies will be honored throughout their remaining terms, including group policies that continue into 2018. Equally important, Northwell Health will stand behind all medically necessary claims for covered services incurred during that time. More details about the timing of our wind-down can be found here.
While this news is difficult, we remain committed to providing the best service we can for your clients throughout their policy terms. We thank you for your help and for the support you have shown us over the years.